How to fix the “Error during automated certificate renewal” message

You might receive this message on a DirectAdmin server:

Subject: New Message: Error during automated certificate renewal for domainname.com


A new message or response with subject:

Error during automated certificate renewal for
domainname.com


has arrived for you to view.
Follow this link to view it:

https://web29.plothost.com:2222/CMD_TICKET?action=view&number=000000411&type=message



================================
Automated Message Generated by DirectAdmin 1.61.5

Do Not Reply.

What does it mean? It means that the domain name is not resolving to the server. Causes can be: the domain name has been moved to another server (nameserver were changed), the domain name expired, the domain name is not set up properly in Cloudflare or a similar solution etc.

So, the solution is to investigate why the domain name is not resolving to the actual server.

directadmin ssl autorenew
DirectAdmin – Auto-Renew SSL

To stop the message from being generated, you can disable the auto-renew function for the particular domain name. To do so, navigate to DirectAdmin >> SSL Certificates and click the Disable Auto-Renew button

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