If you forgot your FTP password you can easily reset it via cPanel.
To reset an FTP password:
- Log in to cPanel account
- Go to FTP Accounts under the FILES section
- Go to the FTP Accounts section, locate your FTP account and click the Change Password link on the corresponding row.
- Enter the new password (2 times) or use the Password Generator function.
- Click the Change Password button. That’s all. You can now use your new password.
Notice that cPanel automatically creates an FTP account with the same username and password as the cPanel ones. Contact your host if you need to reset the cPanel password.
Also, take a look at the video tutorial we built: