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Vanilla Forums: Connecting Communities

The customer is not the end destination of a journey that any business establishment embarks upon; instead, the customer community is an equal partner in the process of running an equal business. With evolving times, customer feedback has become of extreme importance because companies want to know whether all their efforts are having the desired effect or not. And Vanilla Forums is here to help you do just that.

Vanilla Forums & your customer base
Customers of one company share the same purpose and/or need, and hence they may come together to form a community that can act as a feedback unit for the manufacturers. With Vanilla Forums, you can adjust the whole process of collecting valuable feedback to fit your establishment and your customer base. Customers only deal with a simple interface and nothing else. Apart from the usual discussion, they may post queries, and/or polls.

Features of Vanilla Forums
With Vanilla Forums, data collection becomes convenient, easy, and enjoyable. Customers may post images and statistical figures too, along with the good old textual material. By using Vanilla Forums, one may even indulge in conversation with like-minded people by tagging them the same way one would tag a person on Facebook, using the ‘@’ symbol, followed by their username.

Vanilla website: https://vanillaforums.com/en/

Vanilla docs: https://vanillaforums.com/en/resources/help-and-training/

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