Vision Helpdesk Web Hosting
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Vision Helpdesk – The Best Online Helpdesk for Customer Support
The Vision Helpdesk software is one that makes it possible to support desk agents to respond to, process and receive service or incident requests.
It comes in the form of a multi-channel software product for ticket management and enables customer care executives to centralize all conversations with clients through phone, chat, Facebook, email, Twitter and email.
Contains a wide range of modules
Vision Helpdesk is a desk software product that follows the discipline commonly associated with IT management. It includes a wide variety of modules such as Release Management, Change Management, Knowledgeable Management or Problem Management Solution, Incident Management, Asset Management and CMDB.
Uses single, centralized portals for managing customer support services for organizations
Vision Helpdesk software makes use of a satellite helpdesk product to manage IT service or customer support for organizations that have numerous products, brands, or companies all at one given place. It does so through the use of a single, centralized portal with each brand or company having a branded client portal of its own.
Compatible with all kinds of Operating Systems
Vision Helpdesk can be used for free for 30 days, after which this will have to be paid for. It is compatible with all kinds of operating systems and can work well in devices supported both by Windows and Mac.
Vision Helpdesk website: https://www.visionhelpdesk.com/
Vision Helpdesk docs: https://support.visionhelpdesk.com/index.php?/selfhelp/categories
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